Email Communication & "Spam"

Email

Stompers receives an enormous volume of email inquires. We attempt to respond to email as soon as we possibly can. If you do not receive a reply to your email, do not hesitate to telephone our toll-free number. Most often an inquiry can be handled more swiftly with a voice conversation.

There have been occasions when we have not "received" your email even though you have in fact "sent" it. This may be due to a "spam filter" on your end or on this end. If you have not received a response to an email telephone Stompers for assistance.

Please understand that Stompers is a small business in the true sense. In addition to our on-line mail order, under the same roof is our San Francisco retail store with walk-in customers. We do a lot of multi-tasking!

Bounced Email

There are occasions when we attempt to respond to your email and the email will be returned to us for non-delivery. There are several reasons why this can happen. There may be a "spam filter" within your mail server or some other problem in the networking. If we get bounced-email in our attempt to contact you AND if we have no other contact information -- like a telephone number or postal address -- you become"anonymous" to us.

Please don't hesitate to give us a phone number in your inquiries. Often times it's easier for us to answer a question with a voice conversation.

Telephone Contact Information

Stompers has a Toll-Free phone line: 1-888-BOOTMAN (1-888-266-8626) -- For non-USA calls call 415.255.6422

Business hours

Spam Control

Stompers, like so many other internet users, is experiencing an enormous amount of junk-mail and spam. Sometimes 200-300 a day. We are aggressively working to filter this garbage out of our mail. There is always the slightest possibility that a legitimate email may be swallowed up and deleted in the filtering process.

SpamSieve

SpamSieve (http://c-command.com/spamsieve) is the spam filter that Stompers Boots uses and highly recommends! Click for more SpanSieve information.

Privacy Guarantee!

Stompers Boots never has and never will give, trade, rent, reveal, or release any information about our customers. Period!